Help me serious error "!"!"!"!"

[ffshelpme]

ok...i have an account called truepower i havent logged on in a long time i have forgotton my password because i aint logged on it in a while so i pressed the *forgotton your passowrd? button and i put my email adress in fair enough it said we have sent you instructions on how to reset your password and i dont get any email :'(:'( ive done this several time but no email please help someone my account was premium too :yes:

btw i Had to make this account to post this :(

[C o l i n]

Submit a ticket (www.dodian.com/support) or use our live support feature.

[ynnaD]

You should let a Visitor Message on Asian's profile.

[ffshelpme]

submit a ticket? sorry you got me a tad confused :L

EDIT:

if anyone mod wants to look at my ticket here is the code
WNA-914343